Job guarantee after retraining. Customer Service Valley launches new intermediate vocational education programme.

The official kick-off of the level-two intermediate vocational training programme ‘Contact Center Agent’ took place this week at the Customer Service College in Maastricht, the Customer Service Valley training centre. The training programme is for those who have been unemployed for some time and are struggling to find employment in their field. They are retrained as customer service agents over a three-month period. This social initiative will provide a job guarantee to sixteen individuals.

Watch the short film about the kick-off of Customer Service College’s level-two intermediate vocational education programme.